It
- Monday-Thursday
7:30 a.m. to 5:30 p.m. - Friday
8:00 a.m. to 5:00 p.m. - Saturday/Sunday
Closed
Residential Deposits
Our residential water deposit is $75.00 plus a new service connection charge of $15.00.
Every commercial account setup is different, so Philadelphia Utilities will evaluate each commercial account deposit individually on a case-by-case basis. Please call our office at 601-656-1121 if you have questions or need more information.
Water and Sewer Taps
For Taps, please contact the Water and Sewer Department at 601-656-1121.
Our office phone number is 601-656-1121.
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Residential service is defined as a customer’s primary residence. All other accounts (Business, Shop, Landlord, Realtor, etc.) are considered commercial.
Important Links
Philadelphia Utilities began operating the water system in 1946 and the sewer system in 1957. Many changes have happened since that time. However, one thing that still remains, is the quality people who operate the water and sewer systems.
Philadelphia Utilities and the citizens of Philadelphia are fortunate to have a robust water and sewer department. Each of eighteen employees of the Philadelphia Utilities Water and Sewer Department are dedicated to the mission of providing the great citizens of Philadelphia with the best water and sewer services possible. It takes strong teamwork and highly skilled people to make this happen. The water and sewer department has over five-hundred (500) miles of water mains and almost an equal amount of sewer mains to serve the city.
Philadelphia Utilities operates a Class B water treatment plant capable of producing 2.75 million gallons of quality drinking water per day. You will always find a water plant operator on duty twenty-
four hours per day and year-round at our water treatment facility. Customers of Philadelphia Utilities can take pride in knowing their water is being produced, treated, tested, and made available by well trained and experienced operators.
Philadelphia Utilities operates a Class 2 sewer treatment plant consisting of one ninety-eight (98) acre aerated sewer lagoon. Our current lagoon is capable of treating 2.10 million gallons of sewage per day. The lagoon is operated and maintained to the highest standards possible and in accordance with all state and federal regulations. All employees with the responsibility of caring for our sewer system go the extra mile in all aspects of tasks on a daily basis.
Know What's Below
Doing any kind of digging in your yard, from a deck to a new mailbox? 811 is the new number you should call before you begin any digging project.
The
811 protects you and your community! Hitting a buried line while digging can disrupt utility service, cost money to repair, or cause serious injury or death. Always contact your 811 center, wait the required time for utilities to respond to your request, and ensure that all utilities have responded to your request before putting a shovel in the ground.
Call (800)-227-6477 or 811, or visit https://www.ms811.org/
